ASSISTANT CUSTOMER SERVICER CUM PLANNER
| Published | : | 15-Aug-2024 |
| Job Title | : | ASSISTANT CUSTOMER SERVICER CUM PLANNER |
| Position Level: | : | Non-Executive |
| Job Specialization: | : | Customer Service |
| Qualification: | : | Bachelor's Degree/Post Graduate Diploma/Professional Degree |
| Employment Type: | : | Full-Time |
| Responsibilities: | : |
-FOCUS ON THE CUSTOMER REQUIREMENT ,FEEDBACK AND QUERY; REPLY CUSTOMER EMAIL TIMELY. -TIMELY DELIVERY OF ALL CUSTOMER SERVICE COMMITMENT. -PRO-ACTIVE NOTIFICATION AND EFFECTIVE EXCEPTION MANAGEMENT -FOLLOW UP ON THE OUTSTANDING ORDERS & QUERY RESOLUTION. -TEAM PLAYER ¨C WORKS TOGETHER WITH OTHERS (PRODUCTION, MECHANICAL ENGINEER, PURCHASING & BUSINESS UNIT) TO ACHIEVE RESULTS, FOSTERS TEAMWORK. -ACKNOWLEDGE CUSTOMER PURCHASE ORDER PROMPLY. -CREATE SALE ORDER INTO SYSTEM. -ISSUE QUOTATION, DELIVERY ORDER & INVOICE & DELIVERY NOTE -RELEASED JOB SHEET TO PRODUCTION. -EMAIL QUOTATION TO CUSTOMER ACCOUNT DEPARTMENT -FOLLOW UP QUOTATIONS AND MONTHLY REPORTS. -DEVELOP AND MAINTAIN A FILLING SYSTEM -NEED TO UPDATE QUALITY OBJECTIVE -AN ABILITY TO WORK INDEPENDENTLY. -A KEEN EYE FOR DETAIL. |
| Job Location: | : | Penang |
| Other Location: | : | N/A |
| Years of Experience: | : | 1 |
| Age Range of Candidate: | : | 23 - 40 |
| Monthly Salary: | : | MYR1800-MYR2500 |
| Requirements: | : | -ISO 9001: 2015 -COMMUNICATION SKILLS. -ADVANCE MICROSOFT EXCEL. -AUTO COUNT APPLICATION -CUSTOMER SERVICE ORIENTATION -A BACHELOR¡¯S DEGREE IN ADMINISTRATION OR RELATED FIELD. -COMPUTER SKILLS. -MIN 3 YEARS EXPERIENCE IN MANUFACTURING LINE |
